Saturday, August 31, 2013

Bill, Saturday August 31; insurance

Hope everyone is having a good Labor Day weekend. 

I thought I was going to take an entire day off from all this, no trips to Portland, just stay home and listen to the OSU Beavers game on the radio.

But yesterday we found out that OHSU and the short-term disability insurance having been playing nice in the sandbox. It seems to be mostly the hospital's issue, in not liking how the authorization to disclose information was completed. I should have filled in the line as "OHSU" instead of "All physicians" as the ones who could disclose to insurance. Seriously, couldn't they have tracked us down, sometime in the last 30 days, to let us know they needed a revised form? And couldn't the insurance company let us know that the information had not been forthcoming before this? It come to a head this morning when Ayn didn't see the deposit made by this morning. (No, the money isn't a problem -- there are resources to move around to cover everything.) 

If you don't know me, I retired as a performance auditor. These situations make me want to gather everyone together, lock the door, and take over a white board until we fix the process. (Yes, Jodi, I know you are laughing out there. Because it's true. And it drives our husbands crazy.)

Anyway, I faxed off one form they already have. The other has to be completed by the doctor, so we probably wait until Tuesday because of the holiday.

Yes, Bill is fine, great even! Today was a shower day, but otherwise a quiet day, as will be Sunday. Don't fret if there's no post tomorrow, okay?

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